Warschauer Reading Question

The three new categories of workers which replace blue- and white-collar workers are routine production workers, in-person service workers, and symbolic analysts.

In my opinion, all three of the new categories of workers could contain people previously defined as blue- and white-collar workers. The boundaries are completely redefined. The first two categories, routine production workers and in-person service workers, use computers and the Internet routinely for day-to-day tasks and the third category, symbolic analysts, for more creative and analytical tasks. Overall, ICT has infiltrated all areas of work, and people that have not grown up with technology may not even have the option of working what was previously considered a blue-collar job. Also, since the third category is very heavily technology-oriented, even people with a college degree might not have the option of working one of these jobs if they did not grow up using ICT. In both of these ways, Robert Reich's divisions illustrate inequality, the digital divide, and more racial ravines caused by lack of resources in lower-income areas.