The New Divisions

The three new categories are routine production workers (such as data processors, payroll clerks and factory workers), in-person service workers (for example janitors, hospital attendants and taxi drivers)and then finally symbolic analysts (software engineers, management consultants and strategic planners). All three categories involve employees who must use computers or the internet in their jobs, but only the last category utilizes Information Communication Technologies for analysis and interpretation of data, creation of new knowledge, international communication and collaboration and development of complex multimedia products.