Division of Labor

The three categories are routine production workers like data processors, payroll clerks, and factory workers; in-person service workers like janitors, hospital attendants, and taxi drivers; and symbolic analysts like software engineers, management consultants, and strategic planners. They all use the internet and technology, but the first two do so in routine ways and the last use ICT’s for analysis and interpretation of data, create new knowledge, international communication and collaboration, and development of complex multimedia products. Those who have the lower two jobs (routine production workers and in-person service workers) are usually of a certain class and race, so therefore are not using this new technology to create innovation, so there is never an opportunity to escape these boundaries. So although the definition of jobs have changed, the racial ravine is still ever present and fully entangled in this new definition. There is also a digital divide because only the symbolic analysts are the ones who are fully developing their technology skills, so they are the ones who are staying in-synch with modern technology while the other two working classes are falling behind and are not able to climb the socioeconomic ladder because of this