New Divides In Labor

(1) Routine production workers--> They workers use technology on a more basic level for entry level tasks such as data entry and processing. Examples of Routine Production Workers are factory workers and processors. These workers use technology but on a much more primitive level than other workers.
(2) In-person service workers--> These workers are service oriented who work more with people and providing services such as taxi drivers.
(3) Symbolic analysts--> These workers use technology on a more advanced basis than other workers, integrating and applying it in their work tasks. Examples of these kinds of workers are engineers, planners, consultants, etc.

Compared to the older jobs that put workers into blue and white collared jobs, these are more specific categorizations and involve a much greater use of technology. As workers move up from Routine to Symbolic, not only their access but their ability to apply this technology increases. This principle obviously touches on the digital divide in the workforce. Most importantly, I believe it's relevant to the 4c's (Content, Capability, Content, and Context). Not only do workers need the right materials and access to these technologies but they need the willingness to use them. Because there is little need for high tech practices in janitor work, it doesn't make sense for In-Person service workers to familiarize themselves with this technology. Because they don't have the need to use these materials, they are placed at a disadvantage compared to someone who uses these technologies everyday. For someone who uses high tech materials on a daily basis, they have the ability to carry over their practices into all aspects of their lives (research as consumers, education, access, etc.) whereas the other workers struggle to understand how to use these materials. It is in this way that the digital divide between these kinds of workers drastically impacts their lives beyond the work place.