Question 4 chapter 1

The three new categories rather than blue and white collar are routine production workers, in-person service workers, and symbolic analysts.  The routine production workers are data processors , payroll clerks, and factory workers.  These workers use computers on the job to do similar tasks each day.  The in-person service workers are janitors, hospital attendants, taxi drivers.  The people who hold these jobs are more likely to have face to face contact with people than on a computer.  The symbolic analysts are software engineers, management consultants, strategic planners.  These positions require some level of innovation where they come up with new uses of computers.  The blue and white collar categories was more between hands on and office work.  The new categories distinguish between routine, in-person, and innovation work. When i think of a blue collar work I think of a job that does not use a computer, and I think of white collar work as one with a computer.  The new categories are no longer based on computer use because anyone in each category could use a computer on the job.  The new categories are based more what the computer is used for.  This ties into inequality, digital divide, and racial ravines because blue collar work is disappearing.  Those who do not know how to use a computer do not have an equal chance in the job market.  Without the job they also lose out on the chance for more computer experience.  What started out as a small racial ravine could also grow.  If someone originally didn't have a computer, they could now lose out on the opportunity for a job.