Exit: When people become dissatisfied with changes in their surroundings they can move or withdraw from further participation
Voice: Any attempt to change rather than escape from an undesirable situation. The more willing people are to exercise voice (to change, correct, or prevent a particular situation) the less likely they are to exit
Loyalty: The more residents are loyal (attached) to a neighborhood, the less likely they are to exit. Loyalty reflects the extent to which residents are willing to trade off the certainty of exit against the uncertainties of improving local conditions.
(All found on Pages 7-9)
2. What is meant by the tipping point?
Rapid ethnic turnover. In many neighborhoods, an infusion of minorities prompted whites to leave and discouraged other whites from replacing them. Thus the proportion of minority-group members grew quickly, particularly after the minority group became the major force in the community.
(Found on page 7)
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